FOR PAYERS
Coordination you can measure.
Independent providers rarely have the means to coordinate care across settings on their own. We built that capability, and we have seen what it does.
Results
~40%
reduction in emergency department encounters in the first year, for a high-risk population of medically complex members. Measured against the pre-program baseline.
5–7%
thirty-day return-to-acute rate in a coordination program embedded inside skilled nursing facilities, against a national benchmark of 12–14%.
85+
Net Promoter Score from the people we serve. NPS runs from −100 to +100. Above 50 is considered excellent. Above 70 is world-class.
One number shows the coordination works before a crisis. Another shows it works after a discharge. The third shows how it feels to the people receiving it.
How it works
Coordinators embedded in the facility and the home. Clinician-led teams. The whole team reviews the whole member. Care matched to each member's level of risk. An operator, not an administrator.